Question about unsuccessful window repair

Hi folks here's some background. Took my car window to be fixed 3 months ago (the window wouldn't go up or down) and it seemed like an easy fix. They diagnosed and got it to close again within a day, however something happened and it won't close again. I'm pretty upset because it never seemed to work properly after they messed with it but I chalked that up to my imagination. Now I'm thinking they did a half-ass job. My question is how should I proceed and what are the expectations? Should I go back to the same place and have some sort of conversation with them, bite the bullet and just go to another place, or both? Never had a car problem come back so quickly and am looking for advice. Thanks!

---

Originally posted on r/autorepair — View discussion